Intranet Analytics
Get started with intranet analytics in Matomo -- Watch live here: https://live.matomocamp.org/KDWXFH

    Intranet Analytics

    Lukas (MatomoCampBot) created this room.

    This is the start of export of Intranet Analytics. Exported by Lukas (@lukas:lw1.at) at 2022/11/28.


    Topic: Get started with intranet analytics in Matomo -- Watch live here: https://live.matomocamp.org/KDWXFH

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  25. Marcus Österberg@marcus:matomocamp.org
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    Hi 👋
  26. ronanchardonneau
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    Hi Marcus Österberg how are you doing?
  27. Marcus Österberg@marcus:matomocamp.org
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    ronanchardonneau: hi, I'm all good up here in Sweden. It's late autumn in a golden color theme everywhere I look. Really looking forward my session on Friday!

    How are you?

  28. ronanchardonneau
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    I am great thanks
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  32. ronanchardonneau
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    Marcus Österberg: hi, so dealing with the pre-recorded talk, I guess the question is more for Lukas
  33. but i think the answer is yes
  34. Lukas
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    Yes, it is ready
  35. Marcus Österberg@marcus:matomocamp.org
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    In reply to this message

    Great! My 4G connection out in the wilderness is not making me any favors today. Fortunately there is a recording 😄
  36. Lukas
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    Feel free to still join us in the room in case the connection is good enough for audio (it should probably be)
  37. Marcus Österberg@marcus:matomocamp.org
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    In reply to this message

    Will try to listen and I'll have time to monitor the chat.
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  40. Marcus Österberg@marcus:matomocamp.org
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    👋
  41. Jorge Powers
    It's not just your connection... Mine seems to be disappear too.
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  45. ronanchardonneau
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  46. Marcus Österberg: i am still not sure, are we allowed to process the personal data of our employees?
  47. on an intranet i mean
  48. for example i want to know if Bob watched the pages about the christmas tree for employee children of the company
  49. tscott-dot
    Get Matomo set-up for SharePoint Online is very challenging. Any tips?
  50. ronanchardonneau
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    my wish being to know if Bob is interested by the advantage offered by the company and will maybe stay in the company thanks to its advantages
  51. Marcus Österberg@marcus:matomocamp.org
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    In reply to this message

    I am not a lawyer, but, yes, if processing data is considered lawful according to the contract the employee signed. Or if your lawyers find they have a legitimate interest, or any of the other legal grounds. But consent is not the way to argue that it is legal.
  52. Marcus Österberg@marcus:matomocamp.org
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    In reply to this message

    Have not tried Sharepoint.
  53. ronanchardonneau
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    Marcus Österberg: so legitimate interest i guess here, interest of the company
  54. Laurent Sittler is a sharepoint expert tscott-dot in the past Matomo was maintaining the integration but sharepoint is a machine moving and it is hard to follow up https://matomo.org/faq/how-to-install/faq_19424/
  55. Marcus Österberg@marcus:matomocamp.org
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    In reply to this message

    Yeah, but the basis can be challenged by the employee. So it should not be a decision to be taken on a whim.
  56. Tassoman
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    In reply to this message

    You are allowed if data usage is legitimated by GDPR, you must have explicit consent for example. Employees should be able do ask data removal etc etc
  57. tscott-dot

    In reply to this message

    ronanchardonneau: Thanks. We tried using the article with our IT provider - but they struggled to get it working (and were put off the lack of alternative documentation.) I am defo going to try again with them.
  58. Massimo Camplone
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    very interesting, thank you!
  59. ronanchardonneau
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    Tassoman: so it would mean that an intranet is under the scope of gdpr? Typically in my uni the it department can know all the websites that I am visiting. So would you say that it is for security reasons?
  60. Marcus Österberg@marcus:matomocamp.org
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    In reply to this message

    ronanchardonneau: here you also get into trickier subjects. Such as if Matomo is suitable to track if a user (employee) is a parent. Also there could be indirect location data.
    These kind of details make the "legitimate interest"-discussion more interesting 😊
  61. ronanchardonneau
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    tscott-dot: so typically Laurent Sittler is the guy who can provide you some support, because it is a SP expertise.
  62. Tassoman
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    In reply to this message

    I agree. Personal data is owned by people, organizations must be authorised (a) to use that for legitimate interests (f).
    Every employee contract should make explicit which data are collected. Web surfing logs, for example
  63. the problem is the amount of data has a huuge magnitude
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  65. Tassoman
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    starting from firewall logs, ending to matomo.js
    (edited)
  66. ronanchardonneau
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    thx, ok so I guess, the it department, within the contract, will mostly explain that they are monitoring for websites visited is for security reasons
  67. makes sense
  68. Marcus Österberg@marcus:matomocamp.org
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    In reply to this message

    Yes, and they are not automatically entitled to check which pages you are looking at on the organisation's intranet.
  69. Tassoman
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    if you know wich user had an ip address at specific time (of course you know) you have a data handling
  70. Massimo Camplone
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    I was starting sql log and web log for debug and proxy log to control 😄 but shure this approach now is very interesting
  71. ronanchardonneau
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    well i guess they have the user id on with the direct identifier
  72. to me seems like normal they give us an internet access provider access and expect us to not have a look at forbidden websites
  73. should be a place to study and not to perform something else right?
  74. Lukas
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    In reply to this message

    And while I am not too familar with the details, I think in Austria employees have a right to privacy no matter if it is on their own devices or devices owned by the company
  75. Tassoman
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    Imagine some student being phished for error. company should know where the threat has begun. indipendently by the user's willing
  76. Marcus Österberg@marcus:matomocamp.org
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    In reply to this message

    That part is probably legitimate. But that do not give them the right to evaluate which documents you download from the intranet.

    And yes, having your intranet hosted in Sharepoint Online et al is not in line with the GDPR. I am discussing a intranet on-prem.

  77. ronanchardonneau
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    Seems like an equivalent of it is Liferay
  78. typically what some EU organizations are using
  79. Marcus Österberg@marcus:matomocamp.org
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    In reply to this message

    We had Liferay a couple of years at my previous employer. Pretty good.
  80. In Sweden also Optimizely (Episerver) is common, as well as Sitevision.
  81. Tassoman
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    Ozzy/Charles slide was awesome XD
  82. Tassoman
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    starting with intranet analytics we enabled the user-id plugin but then disabled by DPO suggestion
  83. Tomas Persson
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    Really good Marcus!!
  84. Tassoman
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    then now we're anonymizing intranet ip addresses also
  85. Marcus Österberg@marcus:matomocamp.org
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    In reply to this message

    Thanks Tomas!
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  87. Marcus Österberg@marcus:matomocamp.org
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    marcus.osterberg@whitespace.se
    if anyone prefers email
  88. Tassoman
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    Thanks Marcus! great and complete introdution
  89. ronanchardonneau
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    Thank you Marcus
  90. annabelle42
    Thanks
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  92. Jorge Powers
    Thank you! Great pres!
  93. Mikael Jonsson, Statens servicecenter (Sweden)
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    Great presentation =)
  94. Massimo Camplone
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    very interesting and well done!
  95. Marcus Österberg@marcus:matomocamp.org
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    I will have an eye on the chatroom during the day, if any lingering questions arise.